Update: This position has been filled.

The World Bank, in partnership with the Code for Pakistan and the Khyber Pakhtunkhwa Government, is launching a Peshawar Fellowship Program to spur innovation in civic services. Around the world, citizen innovators are building open source websites and applications that provide better access to citizens to government information and services. In addition, governments are opening up, sharing data, and reaching out to citizens to improve civic services. Both citizens and governments are becoming committed to reimagining government for the 21st century.

The KP province is starting this civic innovation movement with the Peshawar Civic Hackathon. After the Civic Hackathon, we are collaborating to launch a 6-month Peshawar Fellowship Program in March, which pairs passionate technologists with the provincial government to create solutions to important problems by leveraging technology and lean methodology.

The World Bank is hiring a Fellowship Program Manager in Peshawar to implement the Peshawar Fellowship Program. The ideal candidate is a leader, a technologist, a mentor, a counselor, a cheerleader, a diplomat, and a connector all rolled into one. The Program Manager must have the organizational capability to guide the team through a rigorous, complex, and fast-paced training program, so that the team has the ability to deliver both tangible and intangible results to our City partners by the conclusion of the program.

Scope of Work

The World Bank is seeking a short term consultant (STC) to act as a Fellowship Program Manager, to be based in Peshawar (mostly at the KPITB). The STC will support the Government of KP in implementing an effective Fellowship Program, and will act as a key focal person for Fellows selected into the program. The STC will be a strong leader, with the ability to inspire a team of diverse individuals, and will be able to manage relationships as a key liaison between the public and the private sectors. As such, the STC position will necessitate strong organizational skills, fluency in the technology sector, and the ability to thrive in a fast-paced, collaborative environment. This is anintensive, part-time position.

Specifically, expected tasks will include:

  1. Set strategic and programmatic goals for the program, including content curation and program schedule
  2. Provide support and direction to the Fellows including the organization of trainings, program evaluation, product mentoring, and personal satisfaction for the Fellows
  3. Manage the communication and relationships with Government partners in the Fellowship, including program evaluation and program satisfaction
  4. Guide the Fellows on user research, design, product development, teamwork, and government liaising
  5. Create a marketing plan for the apps developed by the Fellows and organize the community for adoption of the apps
  6. Counsel the Fellows when they hit roadblocks and encourage equal participation from all Fellows
  7. Establish a culture that is collaborative, transparent, respectful, hardworking, and fun
  8. Successfully deliver outcomes to our Government partners at the conclusion of the program and track metrics
  9. Research, write, and document outcomes and results of Fellowship Program
  10. Collaborate and liaise with other, “Code for” initiatives in the region and worldwide as needed

Selection Criteria

  1. 5+ years of work experience in Technology, Public Policy, NGOs, or Community Organization with a strong track record of results
  2. Bachelors in Public Policy, Technology, Computer Science, or related field
  3. Excellent writing, interpersonal, communication, and organizational skills with strong attention to detail
  4. Must be a creative thinker and a “people” person who is comfortable working in a deadline driven role
  5. Comfortable using technology, especially the application of technology in a community organizing context (you don’t have to know how to code but you do have to be comfortable with digital tools)
  6. Comfortable with the technical aspects of the Fellowship Program, including familiarity with open source software tools, such as GitHub
  7. An understanding of the opportunities that exist in the civic technology landscape
  8. A commitment to the value of civic innovation and its promise for improving social outcomes in communities
  9. The desire to work in a fast-paced, startup environment
  10. A demonstrated ability to work well both independently and as part of a team
  11. Excellent oral and written communication skills in English
  12. Bonus points: 2+ years of community organization experience
  13. Bonus points: 4+ years product/services management experience
  14. KP domicile needed

Contract Period and Reporting Arrangements

The contract period will be from February 25, 2014 to June 30, 2014 for a period of 25 days. Subject to satisfactory performance and funding availability, the contract will be extended from July 1, 2014 to December 31, 2014 for a period of 80 days. The consultant will report to the World Bank Task Team Leader and interact closely with the KP IT Board.