Posted: 15 September 2022
Government Liaison and M&E Lead
Director of Fellowships
Type of Position
Code for Pakistan is a civic innovation platform made up of a passionate community of talented professionals and students in Pakistan and the US, driven by a strong belief in civic innovation and social impact that can move Pakistan forward in measurable and meaningful ways. Code for Pakistan has successfully implemented 7 cycles of its flagship Civic Innovation Fellowship Program. We have successfully managed the Fellowship Program, and the Women’s Civic Internship Program in KP, and continue to do so, as well as several other civic engagement related initiatives such as Civic Hackathons (in Karachi, Lahore, Peshawar, Islamabad), which have led to startups like Savaree. Code for Pakistan is an official partner and active member of the international Code for All network.
Think about your last time stuck in traffic, or getting your National ID Card renewed….Ever had to go to the police station? Visited a ghost government school? What about spending untold hours with no electricity thanks to load-shedding?
No one wants to spend countless hours in traffic or wait in that interminable CNG line. Or pretty much have anything to do with public services, if they can help it. What if interacting with public services wasn’t so painful? What if every trip was a positive, easy experience?
Enter the world of civic hacking. The good kind of hacking. It’s the empowerment of citizens to create solutions themselves. It’s the opportunity to improve civic services that impact millions of lives. And it goes hand-in-hand with Government 2.0.
Description of Role
Code for Pakistan has been executing the KP Government Innovation Fellowship Program since 2014, in partnership with the KPITB and the World Bank.
Each year a cohort of 20 Fellows is selected to work on problem statements collected from different government departments in KP. During the course of their six month Fellowship, the Fellows work closely with the government departments developing digital solutions aimed at improving citizen access to government services while also improving internal department workflows through digitization.
The Government Liaison and M&E Lead will, primarily, be responsible for the smooth execution of the KP Government Innovation Fellowship Program. In this context, the major tasks are to lead and assist in:
- Conduct meetings with different government departments in KP to collect problem statements and conduct a feasibility assessment of the departments' proposed need for digitization
- Work closely with the Fellowship Management Team in the evaluation and selection of the problem statements before the start of each Fellowship cycle
- Work closely on developing detailed business requirements documentation, and ensuring feedback from department focal persons
- Establish rapport with government department focal persons and conduct scheduled weekly meetings during the course of the Fellowship cycle; to troubleshoot any issues that may arise in government relationships and/or project delivery timelines with support of the team.
- Maintain active communication with department focal persons and share weekly progress updates on solutions under development
- Ensure that the product development timelines are strictly adhered to and solutions are deployed in the respective government departments on time
- Provide support on all activities pertaining to Fellows daily operations, applications development, deployment and sustainability by working closely with the government departments
- Liaise with government departments through regular meet-ups post Fellowship cycle
- Ensure project launches once all development activities have been completed
- Prepare training materials and workshops for capacity building and training of government department personnel on digitization initiatives
- Assist the Fellowship Management Team on operational activities e.g., organizing workshops and training sessions, conducting demo days, graduation ceremonies etc.
Monitoring & Evaluation
- Maintain effective working relationships with government departments following the conclusion of the Fellowship cycle in order to acquire M&E data and metrics for impact assessment of the deployed solutions
- Work on updating and maintaining existing M&E frameworks and devise strategies to improve and strengthen M&E systems by combining qualitative and quantitative metrics
- Assess the overall impact of the developed applications on the departments’ operations and on citizens’ lives by measuring usage metrics of the applications. This would include measuring the amount of time and money saved and comparing the previous data with the benchmarking data collected at the beginning of the project
- Maintain records of Fellowship Alumni and track their job status, and career progression post Fellowship, as a measure of program success
- Document results of the M&E system and produce periodic reports required by the Director of Fellowships
- Conducting annual reviews and planning workshops , in consultation with the Director of Fellowships, for all stakeholders involved such as government, community services organizations, and Code for Pakistan
- Assist KP Fellowship Program Manager and other CfP team members in the preparation of reports and presentations on the impact and lessons learnt from program innovations
- Design logframes for new interventions/projects
- Execute all of the above for not just KP programs but at national level as well
- Strong communication skills:
- Self-directed: Able to make decisions on your own, to proactively drive products forward.
- Self-motivated: You set your own targets and follow up with others to ensure their targets are met.
- Solid organization skills: You create processes and document *everything*.
- Impact-driven: You have a strong desire and passion to make an impact in Pakistani society.
- You get things done and have consistently proven so.
- Proactive and focused: You’re the kind of person who, once you say you will do something, you will do it on time and well – and no one needs to follow up to remind you.
Experience and Qualification
- Undergraduate or higher degree in a relevant field (software engineering, management, information technology or other related fields).
- Up to 2 years of experience of delivering stellar coordination, management, and delivery of programs, would be a plus
- Experience working with and building relationships with government agencies
- Experience of working in a leadership position with proven success in designing, implementing, and operating M&E systems from project initiation to closeout stages
- Experience in or ability to learn strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plans
- Knowledge of the major evaluation methodologies (e.g., qualitative, quantitative, mixed method, and impact assessment) and data collection and analysis methodologies through M&E tools
- Ability to facilitate and serve as a project liaison for externally-managed evaluations
- Exposure to and understanding of design thinking, innovation, product development, metrics, and creative cultures is a plus
- Experience in the non-profit sector is an asset
- Good communication skills and verbal fluency in Pashto language would be an asset
- Community engagement or volunteering experience is a plus but not mandatory
- Familiarity with tools like Google Analytics, G-suite, Microsoft Excel is a plus
How to Apply
Please apply with:
- A cover letter that explains your interest in the role and your ideas for furthering Code for Pakistan,
- your resume, or
- a link to your LinkedIn profile
Deadline to Apply: 30th September, 2022