Annual Report 2024
Bridging the Gap Between Government and Citizens
Message from our Founder
Wow, what a year it's been! As I reflect on 2024, I'm filled with gratitude for this incredible community that makes Code for Pakistan thrive. Every milestone, every solution, and every challenge we tackled was made possible by you—our partners, fellows, interns, volunteers, supporters, and team.
This year, we pushed boundaries, launching the 8th cohort of our Government Innovation Fellowship and the Civic Innovator Program, empowering young people to design impactful solutions.
To our dedicated team and supporters: thank you for believing in this mission. Together, let's create an even greater impact in 2025!
Highlights
2024 was a landmark year for Code for Pakistan
Our mission to bridge the gap between citizens and government was recognized on global and national platforms.
Our founder and Executive Director Sheba Najmi received the HUM Women Leadership Award 2024, honoring her meaningful contributions to civic innovation in Pakistan.
In November, we were humbled to be recognized at the prestigious Don Norman Design Awards, where three of our flagship projects — FloodLight, KP Women Civic Digital Internship, and Pharmacy Licensing Digitization—received Special Recognition for harnessing the power of design to address real-world civic challenges that face our communities.
Building on this momentum, we embarked on the 8th cohort of our Government Innovation Fellowship Program, empowering fellows to design impactful public service solutions.
In 2024, we launched the Civic Innovator Program, a pioneering initiative uniting government, academia, and industry to equip young people with the tools and confidence to create solutions that address their community's needs.
Our work also captured the attention of the global media, with the San Diego Union Tribune featuring our civic technology initiatives and Dawn Media highlighting Pakistan's first nationwide Mapathon.
These accolades inspire us to continue driving impactful change for communities across Pakistan.
Impact by Numbers
Reshaping citizen-government collaboration by designing innovative systems that build meaningful connections and drive sustainable civic progress.
212
fellows & interns
85
digital services developed
2.2M+
users facilitied
48%
women interns employed
123K
government hours saved
50
departments facilitated
Governance
Advancing Public Services
In 2024, we worked in partnership with 15 government departments in 4 cities
and provided digital services to 200,000+ users across Pakistan.
Government Innovation Fellowship
Our Government Innovation Fellowship Program, now in its 8th cohort, continues to bridge the gap between citizens and government through technology, collaboration, and innovative thinking.
By embedding skilled technologists within government departments, the program co-creates digital solutions that address systemic challenges, improve public services, and empower communities.
Projects
Fake News Detection
Information Department
AI-based system for analysis of social media to detect and mitigate the spread of fake news, focusing on content that may lead to social unrest or violence.
Pest and Disease Detection
Agriculture Department
Leveraging AI technology to enable field officers and farmers to quickly identify pests and diseases using a mobile app, improving response time and accuracy.
Government GPT
KP IT Board
Using LLMs to simplify access to government rules, regulations, and policies by providing accurate, timely, and user-friendly responses to queries.
Digital Water Billing
Irrigation Department
Digitizing existing manual water-billing process (Abyana) to ensure transparency, efficiency, and accuracy in managing water charges, fines, and payments.
Non-Profit Registration
Social Welfare Department
Streamlining the process of registering, verifiaction, and management of NGOs/NPOs through a digital registration process to enhance transparency.
Advertisement Management
Press Information Department
A comprehensive Management Information System (MIS) to streamline payment procedures, integrate digital payment systems, and digitize historical records.
Gilgit-Baltistan Government Fellowship
We helped draft the GB Technology Board Act, leveraging insights from national IT boards to drive digital transformation and strengthen IT governance in the region.
In collaboration with the Gilgit-Baltistan Performance Management & Reforms Unit (GB PMRU), the Fellowship focuses on developing digital solutions that streamline processes, improve public service delivery, and enhance civic engagement in the region.
Projects
GoGB Mobile App
Administration
Collaborated on the GoGB app for real-time performance monitoring and improved accountability among district administrators.
HR Management
Administration
Supported the rollout of the HR Management System to streamline workforce operations and management.
Digital Skills Training
PMRU
Conducted training sessions to upskill government teams and enhance digital capacity.
Technical Assistance
PMRU
Provided technical assistance for biometric attendance and vehicle tracking systems.
Women Digital Internship
The program's unique approach to empowering women through civic engagement earned Special Recognition at the Don Norman Design Awards.
This six-month remote initiative is designed to empower women graduates from underserved areas of Khyber Pakhtunkhwa with technology skills such as Artifical Intelligence, Web Development, UI/UX Design, and more, while fostering their professional growth.
The skills and experience I gained during the internship opened up so many new work opportunities. Working on real projects alongside industry professionals and government departments not only strengthened my portfolio but also connected me with potential clients.
The one-on-one mentorship during the KP Women Civic Digital Internship was invaluable. This internship helped me grow both professionally and broaden my technical knowledge in meaningful ways.
Civic Innovator Program
This year, we launched the Civic Innovator Program, a collaboration between government, academia, and industry to address public challenges through technology-driven solutions.
The program aligns with the Higher Education Commission's (HEC) requirements for final-year student projects, enabling students to work on real-world issues. By connecting academic efforts with practical applications, the program helps improve public service delivery and supports innovation in the public sector.
Projects
Vehicle Management
Halal Food Authority
Developing systematic records of vehicles for allocation within department and to track expenditure on the maintenance of vehicles.
Outbreak Information
Agriculture Extension
Mobile application for pest surveillance, disease tracking and identification, as well as risk assessment, alerts, and integrated management.
Supply Chain System
No Department
Implementing advanced supply chain management systems using blockchain for optimal, transparent and secure supply chain processes.
On-farm Water Management
Agriculture Department
Developing innovative sensor based ICT tools for gauging water losses through inlets and outlets, to optimize on-farm water requirements.
Peshawar Digital Zoo
Wildlife Department
Developing a mobile application using augmented reality, geolocation services and gamification to guide visitors across zoo attractions and activities
Optimized Waste Collection
Water and Sanitation
Developing a digital sensor-based IoT solution to track and enhance the efficiency and accountability of waste collection operations.
Pakistan Institute of Parliamentary Services
We partnered with PIPS to advance parliamentary training through innovative civic tech solutions
Using edX for delivering digital trainings
Deplying the official Open edX distribution
We worked with the management of PIPS to gather requirements for the deployment of an on-premises state-of-the-art digital learning management system. This system will be used to provide trainings to parliamentarians across Pakistan, reducing costs, and improving efficiency in the way public representatives can learn.
Strengthening Digital Security
A secure and resilient government safeguards public trust, protects sensitive citizen data, and strengthens the delivery of essential services.
We trained the Protocol Staff of Senate of Pakistan to enhance their digital security skills, a critical step in protecting sensitive government information and ensuring secure operations.
Assessment of Citizen Feedback Portals
In collaboration with the World Bank, we undertook an assessment of citizen feedback portals in Pakistan, including the Pakistan Citizen Portal, an initiative launched by the Prime Minister's Performance Delivery Unit (PMDU).
This platform enables direct interaction between citizens and the government, allowing users to lodge complaints, provide feedback, and suggest improvements for public services and government departments. As a project close to our mission, this study reflects our commitment to enhancing governance through citizen-centric digital tools that promote accountability, transparency, and improved service delivery.
Digital Services
Tech for Good
Working with public sector organizations
to design, prototype, and build better services
Empowering Citizens with Digital Identity
Accessing government services in Pakistan often requires navigating multiple platforms with unique credentials, creating unnecessary barriers and complicating interactions with essential services. Pehchan was developed to address this challenge by introducing a secure, centralized digital identity system that simplifies access while prioritizing security, transparency, and inclusivity.
With Pehchan, we are laying the groundwork for enhanced efficiency, transparency, and empowerment in public service delivery—putting citizens at the heart of Pakistan's digital journey.
Explore PehchanFirst step in digital transformation
Pehchan represents a significant step toward digital transformation in Pakistan's public sector. Pehchan offers a unified login experience, enabling citizens to seamlessly access a wide range of government services with a single set of credentials.
Simplifying access to government services
Built on open-source technologies like OAuth2 and OpenID Connect, the platform supports features such as Single Sign-On (SSO), multi-factor authentication, and user federation, ensuring a secure and user-friendly experience.
Designed for everyone
Inclusivity is at the core of Pehchan's design. The platform is intuitive and accessible, accommodating citizens regardless of their technical skills or resources. By reducing friction in accessing public services, Pehchan empowers individuals and fosters trust in government systems.
Empowering ordinary citizens by simplifying complex laws
Rooted in generations of constitutional history and the need for accessible legal knowledge, Numainda connects citizens with the laws that govern them, believing that an informed public is the foundation of a thriving democracy.
Numainda was initially designed as a parliamentary monitoring system, tracking attendance, voting patterns, and legislative performance metrics to promote transparency and accountability.
Through user research, a deeper need emerged: the accessibility of constitutional knowledge. This insight inspired a transformation—evolving Numainda into an AI-powered constitutional guide.
Numainda is now an interactive platform that empowers citizens by simplifying complex constitutional information. Using natural, conversational language, it enables users to explore their rights and understand the constitution in an accessible, engaging way.
Digital Design System
Our volunteer designers are developing a design system for the Government of Pakistan, inspired by international models like those of the US, UK, and UAE. This system will provide guidelines for developers creating web and mobile apps for federal and provincial departments.
HCAI App
World Health Organization
We expanded the real-time tools to track SSI, CAUTI, and CLABSI infections, enhancing patient safety in public healthcare facilities.
Floodlight
Pakistan Floods 2024
This year, we redeployed FloodLight, an open-data disaster response platform, to support flood relief efforts in Balochistan.
Wings of Nature
Precision Medicine Lab
We launched Wings of Nature, a community initiative documenting local ecosystems of biodiversity.
ElectoGPT
Elections 2024
ElectoGPT empowered citizens with real-time, accurate interpretations of electoral laws during the 2024 elections.
Community
Community Members and Volunteers
We are so grateful for everything you do.
Your invaluable contributions and unwavering support are at the heart of our mission. Thank you for making a difference!
Strengthening Civic Participation
Imagining and reimagining the world we want to create
Intikhabi Mela
Expressing democracy through art and technology
Our Intikhabi Mela initiative brought together local communities, experts, and creatives to promote electoral awareness ahead of Pakistan's February elections.
Watch Tower
Elevating Digital Governance with Vigilance
Tracking the performance of government websites, this platform improves accessibility, transparency, and user experience through actionable insights.
Saaf Suthra Karachi
The Saaf Suthra Karachi campaign, a collaborative initiative between Code for Pakistan, Climate Action Center Karachi, and Wrap Up, addressed Karachi's pressing waste management issues by engaging residents in meaningful dialogue and collective action.
Mapathon 2024
Explore, Create, Map marked Pakistan's first nationwide hybrid mapping event, engaging over 150 participants in documenting civic issues and exploring the power of open data. This initiative opened opportunities for citizens to map their communities, eager to address local challenges in their communities.
5G Innovation Hackathon
In collaboration with Jazz, NUST, and the National IT Board, we supported the 5G Innovation Hackathon, leveraging NUST's 5G Innovation Lab to advance solutions in healthcare, education, disaster management, climate change, agriculture, and industry. The event showcased 5G's potential, engaging students, researchers, and professionals to develop use cases and guide policy for practical adoption.
The VPN Debate
The discussion sparked thought-provoking conversations, insightful questions, and meaningful exchanges, highlighting the challenges and opportunities for safeguarding digital rights and ensuring online freedom for all Pakistanis.
This Town Hall demonstrated our commitment to encouraging dialogue and collaboration around key issues shaping the future of our digital landscape.
Stories
Voices of Impact
Stories from Code for Pakistan
From Tourist to Change Maker
Exploring new horizons: Pakistan's first Voluntourism initiative
Read More
Tackling Karachi's Garbage
Tracing the Trail: The Surprising Pathways of Our Everyday Trash
Read More
From the foothills of Lower Dir, Osmia's Story
The story of Osmia and her life changing experience in the internship program
Read More
Leading a Civic Tech Revolution In Pakistan
It takes a village and a woman of substance to stir up some magic
Read MoreOutreach
Around the Globe
Imagining and Reimagining the World We Want to Create
Don Norman Design Awards
Code for Pakistan received Three Awards at Don Norman Design Awards for
Read More
The Impacts of Civic Tech Conference
Shaping the Future of Civic Technology at MySociety's TICTeC Conference
Read More
San Deigo Design Week
Breaking Barriers of Mobility & Access to Include Women in Civic Tech
Read More
Social Media
Code for Pakistan family is growing!
Thank you for being a part of it!
34,000+
strong community
400+
dedicated volunteers
7,000+
event attendees
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